Terms of Service

These Terms of Service (“Terms”) govern your use of richaiconsulting.com, operated by Rich AI Consulting LLC (“Rich AI Consulting,” “we,” “us,” or “our”). By using this website, you agree to these Terms. If you contact us on behalf of a business, you represent that you are authorized to do so.

Our services and client agreements

We provide custom AI solution design and implementation, ongoing solution management, AI advisory, and employee training. The website describes these services in general terms; it is not a proposal or a commitment to perform a particular project.

Sending an inquiry or booking an introductory meeting does not create a paid engagement or an obligation to purchase services. An introductory meeting is free. Before paid work begins, we agree on the engagement in writing.

Project scope, deliverables, fees, payment and cancellation terms, confidentiality, data handling, intellectual-property rights, and any support commitments are governed by the applicable written agreement. That agreement controls if it conflicts with these website Terms. Updating these Terms does not change an existing client agreement.

Your responsibilities

• Provide accurate contact information that you are authorized to use.
• Share only information you have permission to disclose. Do not send passwords, access credentials, sensitive personal information, or confidential third-party documents through the website contact form.
• Use the website lawfully. Do not attempt unauthorized access, disrupt or overload the site, distribute malicious software, impersonate others, or submit spam or bulk automated form submissions.

Anti-spam policy

Rich AI Consulting LLC does not advertise this website, its services, or any richaiconsulting.com address through unsolicited messages of any kind. This applies to email, text messages, social media direct messages, comments, and any other channel.

We do not permit anyone acting on our behalf, including employees, contractors, agencies, affiliates, or referral partners, to promote this website through unsolicited bulk messaging. Anyone found doing so will have their relationship with us terminated, and we will cooperate with providers and blocklist operators to stop the activity.

Our own outreach goes only to people we have an existing relationship with, who have contacted us first, or who have agreed to hear from us. Every marketing message we send identifies Rich AI Consulting LLC as the sender, includes a working way to opt out, and complies with the CAN-SPAM Act and other applicable law. Opt-out requests are honored promptly and without charge.

We did not authorize any unsolicited message that references this website, and we do not benefit from it. If you received one, please forward it with full headers to help@richaiconsulting.com so we can investigate and take action.

Website information and AI limitations

Website content is general information, not advice tailored to your business or a guarantee of results. AI systems can produce inaccurate, incomplete, or inconsistent outputs and may require human review. Appropriate uses, review procedures, and responsibilities for a client solution should be addressed in the engagement.

References to potential time savings, efficiency, or other benefits do not guarantee a particular outcome. Third-party AI tools, models, pricing, and availability can change. Nothing on this website replaces legal, tax, investment, or other regulated professional advice.

Intellectual property

The website and its original content, branding, and design belong to Rich AI Consulting or their respective owners. You may view the site and use it to evaluate our services, but these Terms do not transfer ownership of website materials. Third-party names and trademarks belong to their owners and do not imply endorsement.

Your business information remains yours. Ownership and licensing of custom software, training materials, and other project deliverables are addressed in the written client agreement, not by visiting this site.

Privacy and third-party services

Our Privacy Policy explains how we handle information collected through the website and inquiries. We use third-party services, including Calendly for scheduling and Microsoft services for calendar and meeting functions. Third-party websites and services have their own terms and privacy policies. We do not control their availability or content.

Website availability and disclaimers

The website is provided “as is” and “as available.” We may update or suspend parts of it and do not guarantee uninterrupted, error-free access. To the maximum extent permitted by law, we disclaim warranties concerning the website, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Warranties and service commitments for paid work are governed by the written client agreement.

Limitation of liability

To the maximum extent permitted by law, our total liability arising from your use of this website is limited to the amount you paid us in the twelve months before the claim arose. We are not liable for indirect, incidental, special, or consequential damages, or lost profits, revenue, or data, arising from website use. These limits do not exclude liability that cannot lawfully be excluded. Liability for client services is governed by the applicable written agreement.

Governing law and disputes

These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to its conflict-of-laws rules. Before filing a claim under these Terms, both parties agree to try to resolve the dispute informally by contacting the other first. Subject to applicable law, unresolved disputes under these Terms will be brought in the state or federal courts located in Allegheny County, Pennsylvania, and both parties consent to their jurisdiction.

Changes and general terms

We may update these Terms by posting a revised version and effective date. Updates apply to future website use and do not retroactively change rights or obligations under a prior engagement. If a provision is found unenforceable, the remaining provisions remain in effect. These Terms govern website use; separate written agreements govern client engagements.

Contact

For questions about these Terms, contact Rich AI Consulting LLC at help@richaiconsulting.com.