Terms of Service

These Terms of Service (“Terms”) govern your use of richaiconsulting.com and the services offered by Rich AI Consulting LLC (“Rich AI Consulting,” “we,” “us,” or “our”). By using the website, submitting a form, booking a meeting, or calling our AI line, you agree to these Terms. Our services are intended for businesses; you represent that you are using them on behalf of a business and are authorized to do so.

The services

AI Assessment. You submit a short intake form and have a roughly 30-minute conversation with us — by phone with our AI agent or in a scheduled meeting — about how your business runs. We then prepare a custom written report identifying where AI tools and automations may fit your business. The conversation costs nothing; the report is a paid deliverable (see Fees below).

Consulting services. Implementation, integration, and ongoing support engagements are scoped and governed by a separate written agreement. An intro call is free and creates no obligation for either of us.

AI disclosure

Some conversations with us are handled by an AI phone agent, which identifies itself as an AI at the start of the call. Our reports are prepared with the assistance of AI tools and reflect our professional judgment based on the information you provide.

Call recording

Calls with our AI agent are recorded and transcribed so we can prepare your report. The agent discloses recording at the start of the call, and you consent to recording on the intake form before you call. If you do not consent to recording, do not call the line — schedule a meeting with us instead.

Fees and payment

• The AI Assessment report is $999, quoted in U.S. dollars. The intake, the call or meeting, and our follow-up conversation about the report cost nothing.
• After your conversation, we send a secure payment link by email. The full report is delivered once payment is received. You are under no obligation to purchase after the call.
• Fees are non-refundable once the full report has been delivered, except as required by law. We may change pricing at any time; a price change never affects an assessment conversation you have already completed.

Your responsibilities

• Provide accurate information, and use a phone number and email address you are authorized to use.
• Do not share third-party confidential information during a call or meeting that you are not permitted to disclose.
• Use the website lawfully: do not probe, disrupt, or overload it, misrepresent who you are, or submit forms in bulk or by automated means.

No guarantee of outcomes

The report contains recommendations, not guarantees. Estimates of time saved, costs, or return are illustrative and depend on factors outside our control. Third-party tools we recommend belong to their vendors — their pricing, features, and availability can change, and your use of them is governed by the vendors’ own terms. You are responsible for decisions you make based on the report.

Intellectual property

The website and its content, and the report’s format, templates, and methodology, are ours. Upon delivery and payment, you receive a perpetual, non-exclusive license to use your report internally for your business. Nothing in these Terms transfers ownership of your business’s own information, which remains yours.

Third-party services

Scheduling, payment, and similar functions are provided by third parties (for example, Calendly for booking). Your use of those services is governed by their own terms and privacy policies.

Disclaimers

The website is provided “as is” and “as available.” We perform our services in a professional and workmanlike manner; beyond that, to the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

Limitation of liability

To the maximum extent permitted by law, our total liability arising from the website or the services is limited to the amount you paid us in the twelve months before the claim arose. We are not liable for indirect, incidental, special, or consequential damages, or for lost profits, revenue, or data.

Governing law and disputes

These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to its conflict-of-laws rules. Before filing any claim, both of us agree to try to resolve the dispute informally by contacting the other first. Any dispute that cannot be resolved informally will be brought in the state or federal courts located in Allegheny County, Pennsylvania, and both of us consent to their jurisdiction.

General

If any provision of these Terms is found unenforceable, the rest remain in effect. These Terms, together with the Privacy Policy and any separate written engagement agreement, are the entire agreement between you and us about the services. We may update these Terms from time to time; material changes will be reflected by updating the effective date above, and continued use of the services after a change means you accept it.

Contact

Questions about these Terms? Email nrich@richaiconsulting.com.